OIT Frequently Asked Questions

Problem: How do I contact the Support Center?
Entry : 0005

Solution:

  1. Complete the Web Form at our OIT Request for Service page. This page interacts directly with our Remedy tracking system and will provide you with a Service Request Number On-Line!
    http://www.remedy.gatech.edu/cgi-bin/Service-Request/OIThome.pl
  2. Send electronic mail to support@oit.gatech.edu. E-mail requests received after hours will be processed the following business morning.
  3. Telephone 404-894-7173.
  4. Go to the Resource Center on the ground floor of the Library.

Feel free to submit a request for help for any of the following reasons:

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