OIT Frequently Asked Questions


Problem: What if I already have a network interface card?
Entry: 0251

Solution:

We recognize that there are many network interface cards that may work on the Georgia Tech network. However, given the large number and the sheer variety of network interface cards that are available, it is difficult to provide a quality-level of support for every one. If you have one of the recommended brands of network interface cards, you are guaranteed unlimited support. If you have any other brand, the Housing RTAs will provide assistance for thirty minutes. If the RTA is not able to get you connected to the GT network within this time period, you will need to contact the computer manufacturer and/or the network interface card manufacturer for further assistance.

Feel free to submit a request for help for any of the following reasons:

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