OIT Frequently Asked Questions


Problem: How do I configure Apple Mail for use with Spectrum?
Entry: 0268

Solution:

WARNING: The Office of Information Technology supports only the configuration of Apple's Mail for the specific purpose of connecting to our servers. For problems or questions concerning its use, please consult the application's Help menu or Apple's web site.


This information will assist you in configuring Mail for use with the Spectrum mail system.

Basic Configuration

  1. Start Mail
  2. If you are running Mail for the first time, you will be asked to add settings for an account automatically and can skip to step 5
  3. Select Preferences… from the Mail menu or hit ,
  4. Go to the Accounts section and click the + to add settings for a new account
  5. Choose "IMAP" as the Account Type, enter the Account Description of your choice, then enter your name and e-mail address
    Click Continue
  6. Enter "imap.mail.gatech.edu" as the Incoming Mail Server, then enter your GT Account username and password
    Click Continue
  7. Enter "smtp.mail.gatech.edu" as the Outgoing Mail Server, check the Use Authentication box, then enter your GT Account username and password again
    Click Continue
  8. If everything was correct, you should see a summary
    Click Continue
  9. Click Done

Optional Configuration

Once a Spectrum account has been added in Mail, you may want to make some further changes to the configuration

  1. Select Preferences… from the Mail menu or hit ,
  2. Select the account you just created and go to the Advanced tab
  3. Enter "INBOX" as the IMAP Path Prefix. If you are using the new Zimbra-based mail system, leave it blank.
  4. Close the Preferences window and save the changes
  5. If you have an existing folder for sent messages on the Spectrum IMAP server, highlight the folder. (If you do not have a folder for sent messages, you can create one by clicking the + in the lower-left corner. Highlight the new folder when you are done.)
  6. From the Mailbox menu, choose Use This Mailbox For then choose Sent
  7. If you wish, you may repeat steps 5 and 6 for "Drafts", "Trash", and "Junk" folders

Feel free to submit a request for help for any of the following reasons:

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