This FAQ was last modified on: Thursday, April 25, 2019 09:44am
When trying to create a personal or individual account on Box.com using a Georgia Tech email address, you receive the error 'The email address you entered is associated with an existing account: Georgia Institute of Technology. Click "Continue" to join this Box account. If you would like to create a new account, please cancel and sign up using an email address is this not asscociated with Georgia Institute of Technology.'
This FAQ was last modified on: Monday, March 11, 2019 09:42am
Adding Email Aliases to Your Box Account
Why?The default configuration of all GT Box accounts uses the root email address (firstname.lastname@example.org) of the account holder. As such, if someone sends you a collaboration link using one of your department email aliases, you will not be able to view the shared content upon accepting the invitation. There is also the added confusion from the sender’s side as the permission will continue to show as pending even though the invitation has been accepted.
This FAQ was last modified on: Friday, October 12, 2018 09:40am
Customers with GT Box accounts may share folders and files from their GT Box accounts today. Folders that are shared centrally to a group that aren't owned by an individual (similar to Dropbox Team Folders) are not currently available. We have not determined an ETA for implementation of this feature. Departmental IT staff will be notified and this FAQ will be updated when Team/Group Folders becomes available to campus.
This FAQ was last modified on: Friday, October 12, 2018 09:34am
Synchronization of groups from on-premises data sources is not currently available or supported. We have not determined an ETA for implementation of this feature. Departmental IT staff will be notified and this FAQ will be updated when group synchronization becomes available to campus.