VLab - How do I configure Citrix Receiver or Workspace (Win & Mac)?

This FAQ was last modified on: Wednesday, February 13, 2019 09:26am

Log into Mycloud.gatech.edu with your GT Credentials. When prompted for second factor authentication select Send Me a Push, Call Me, or Enter a Passcode.

Once you approve the second authentication you will be automatically logged into Mycloud.gatech.edu. Locate your user name in the upper right screen, click your user name and then select Activate.

This will download a file named receiverconfig.cr. Open this file to automatically configure Receiver/Workspace and select Agree or Add.

Enter GT Email Address (gburdell3@gatech.edu) and Password; Click Log On.

Below we expand on how to Manually Configure Receiver/Workspace.  

Open Citrix Receiver or Citrix Workspace and Add Account.

Enter mycloud.gatech.edu; Click Add 

Enter your GT Account (gburdell3) and Password; Click Log On. 

At this step, you should be prompted to authenticate with the Duo App.

Enter GT Account Address (gburdell3@gatech.edu) and Password; Click Log On.