What firmware version is on my clicker device?

This FAQ was last modified on: Wednesday, August 15, 2018 07:49pm
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Some clickers with outdated firmware may not work when answering numeric questions. The latest version of clicker firmware is version 2.1.5.

To check which version you have, do the following:

  1. Turn on the device.
  2. Select the wrench tool by pressing the top right button on the clicker.
  3. Scroll using the right or left arrow until you see the Device Info function appear. Select this using the center button. You'll see your device ID number.
  4. Scroll right or left until you see your firmware version (for example: 1.0.1).