DUO 2FA

How does the Georgia Tech Two-Factor Authentication service work?

This FAQ was last modified on: Friday, December 14, 2018 10:38am

How does the Georgia Tech Two-Factor Authentication service work?

Can I enroll Guest account in Georgia Tech Two-Factor Authentication?

This FAQ was last modified on: Tuesday, April 9, 2019 10:53am
  1. I have a GT Guest account; can I enroll in Georgia Tech Two-Factor Authentication?
  • No! Unfortunately, the Two-Factor Authentication service is not available for GT Guest account at this time.

I don't want to use my personal device for Georgia Tech business?

This FAQ was last modified on: Friday, December 14, 2018 09:47am

I don't want to use my personal phone/mobile device for Georgia Tech business - what other options do I have?

Please note that the Duo-Mobile App is a third-party application, can be installed for free and uses very little data. It does not store data and it does not share any information about you with Georgia Tech.

If you still do not wish to use your personal device for Duo access, you may:

Can I use 2FA if I'm out of the country?

This FAQ was last modified on: Friday, December 14, 2018 09:44am

Can I use Georgia Tech Two-Factor Authentication if I'm out of the country?

Yes. 

Could you remove 2FA for my account?

This FAQ was last modified on: Friday, December 14, 2018 09:42am

Could you remove Two-factor Authentication for my account? I can't use my phone right now because I am in another country or I don’t have reliable access to a phone?

  • No! Unfortunately, we can't suspend or remove Two-Factor Authentication for current credit students and employees. However, we can remove Two-factor Authentication from former students or employees account. Please consult the OIT-Technology Support Center on this matter.

How can I use Two-Factor Authentication without a smart device?

This FAQ was last modified on: Friday, December 14, 2018 09:29am

 

How can I use Two-Factor Authentication without a smartphone?

1. Hard token: authentication with a hardware token does not require an internet connection, cellular connection, or device. 

NOTE ABOUT SUPPORT FOR HARDWARE TOKENS:

What can I do if I don't have my device for 2FA

This FAQ was last modified on: Friday, December 14, 2018 09:06am

What can I do if I don't have my device with me to log in to my application?

  • If you don't have your device, and your previously added/registered another device to your Georgia Tech Two-factor Authentication account, you can log in using that other device, hardware token, or a backup code.

Note:  If you've registered only the single device, contact the OIT-Technology Support Center (404-894-7173 or support@oit.gatech.edu) for assistance.

 

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