Organize email using inbox rules in OWA

This FAQ was last modified on: Tuesday, July 24, 2018 11:47am

Use inbox rules to automatically perform specific actions on email that arrives in your inbox. For example, you can create rules that will change the importance level of messages as they come in, automatically move them to other folders, or delete them based on certain criteria.

Rules only run on your inbox. They don't run on other folders. Also, OWA does not support running new rules on existing messages. To do this, please use Outlook 2016 or Outlook 2013.

How to view full message headers in Office 365

This FAQ was last modified on: Thursday, May 31, 2018 12:29pm

View Message Headers - Applies to Outlook for Office 365, Outlook 2016, Outlook 2013

An email message internet header provides a list of technical details about the message, such as who sent it, the software used to compose it, and the email servers that it passed through on its way to the recipient. Most of the time, only an administrator will need to view internet headers for a message.

How to create a customized alias

This FAQ was last modified on: Monday, January 7, 2019 02:26pm
  1. Log into Passport, https://passport.gatech.edu
  2. Click on Email Preferences
  3. Under Email Addresses, click on "Create a customized address"

Before going any further, please read the verbiage above regarding customized aliases. This information will be included below for you to reference. 

  4. Enter your customized Georgia Tech email address

Office 365 - Calendar folder permission levels

This FAQ was last modified on: Tuesday, February 27, 2018 04:21pm
Calendar permission levels


**Note: It is a known issue that some calendaring functions have unpredictable results when using a different calendaring client than those you are scheduling with (OWA vs. Outlook). For best calendar performance, use the same calendaring client -- including version -- as those you schedule with frequently, preferably OWA.

"Store and Forward" Email

This FAQ was last modified on: Tuesday, August 28, 2018 11:32am

"Store and Forward" simply refers to the concept of storing your email messages in one mailbox while sending an additional copy of all messages to an external mailbox (ex. Hotmail, Yahoo, Gmail). You have to have access to an Office 365 mailbox in order to use this service

The service can be requested or removed using the link below.


How do I request an Office 365 Exchange mailbox for a new employee?

This FAQ was last modified on: Thursday, June 6, 2019 10:21am

Full-time employees, part time employees, Tech Temps, and Affiliates are eligible to receive a GT email address (@gatech.edu) and a GT Office 365 Exchange mailbox.  These are the most common ways the Georgia Tech Collaboration Team has seen new employees enter GT’s Identity Management systems.  If your situation isn’t covered here, please open a support request and let us know.  Please note that paperwork (typically referred to as a PSF) must be processed by HR.  Access granted to new employees is for a  limi

Set up email in Outlook for iOS mobile app

This FAQ was last modified on: Friday, September 22, 2017 09:34am

Set up email in Outlook for iOS mobile app


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