Outlook

Add an attachment in Outlook Web App

This FAQ was last modified on: Wednesday, May 31, 2017 10:26am

Set up email using the iOS Mail app

This FAQ was last modified on: Tuesday, May 2, 2017 11:44am

Set up email using the iOS Mail app

Applies To: Outlook 2016

How to Open a Shared Mailbox in Office 365

This FAQ was last modified on: Wednesday, April 26, 2017 10:13am

Open and use a shared mailbox in Outlook on the web for business

If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook (for example, Outlook 2016), to open that mailbox.

The admin for your organization has to create the shared mailbox and add you to the group of users before you can use it.

Why do email aliases show a destination of deprovisioned@mail.gatech.edu?

This FAQ was last modified on: Thursday, February 16, 2017 08:35am

When a person leaves Georgia Tech and becomes a former student or employee, their Office 365 Exchange Online mailbox expires after 30 days.  During that period, they can set up their Email Forwarding for Life (EMFL) and their email aliases will forward to an off-campus email address. 

If the customer does not configure EMFL during this 30-day expiration period, their email aliases will still attempt to delivery to a mailbox that no longer exists.  This can lead to confusion because the customer still appears to have an Office 365 mailbox in Passport and IT management tools (like MAGE or BuzzAPI) even though the mailbox no longer exists.  

How to Share your calendar in Outlook 2016

This FAQ was last modified on: Monday, February 13, 2017 03:15pm

How to Share your Calendar in Outlook 2016

Use Clutter to sort low priority messages in Outlook on the web

This FAQ was last modified on: Tuesday, February 7, 2017 11:05am

Clutter moves your low priority messages out of your Inbox so you can easily scan for important messages. Clutter analyzes your email habits, and based on your past behavior, it determines the messages that you’re most likely to ignore. It then moves those messages to a folder called Clutter, where you can review them later.

Help Clutter learn your preferences faster

Customize your spam filter with the Safe Senders list in Office 365

This FAQ was last modified on: Wednesday, January 25, 2017 11:22am

How do I add a sender or a domain?

  1. Sign in to Outlook on the web. For help, see Sign in to Outlook on the web.

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