How to Get a Georgia Tech Mailbox

This FAQ was last modified on: Wednesday, June 19, 2019 04:08pm

In order to be eligible for an Office 365 mailbox, you must be a current Student, Staff or Faculty member, or an Affiliate. 

*If you are receiving an error message when trying to access webmail at mail.gatech.edu, and you are currently not enrolled in classes, it is likely because you are at an "Applicant" or "Member" status, which does not entitle you to a Georgia Tech Email Mailbox. 

How to Export email messages, contacts, and other items from Outlook 2016 for Mac

This FAQ was last modified on: Tuesday, January 16, 2018 09:52pm

How to Export email messages, contacts, and other items from Outlook 2016 for Mac: An archive file in Outlook 2016 for Mac is a .olm file that you can save to any location on your Mac or on a different machine for safekeeping. You can export your email, contacts, calendars, tasks, or notes to the .olm archive file. Here's how:

How can I setup a printer, server, or other device to send Email (Outbound)?

This FAQ was last modified on: Friday, August 2, 2019 11:54am

If you have a server or device (i.e. printer, scanner, copier) that needs to be able to send email, we can add your hostname(s) to an Authorized Senders list on the Campus MTAs (message transfer agents).  

Request Form:  http://emailtoolbox.gatech.edu/eform/submit/outbound-requests

Things to Know:

How can I access my Office 365 mailbox using IMAP?

This FAQ was last modified on: Friday, October 12, 2018 12:13pm

You can connect to Office 365 Exchange Online using the following IMAP settings.  When connecting, your username is not your email address.  It is a derivative of your GT Account, gtaccount@gatech.edu.  (Example:  gburdell3 would use gburdell3@gatech.edu.)  

How do I stop or change my Email Forwarding?

This FAQ was last modified on: Monday, July 22, 2019 09:53am

* If you're currently using an Office 365 mailbox and "Store and Forward" is enabled on your account and you want to remove S&F, you can submit a request to have this feature removed from your account using the following link: https://emailtoolbox.gatech.edu/content/remove-store-and-forward

If you do not have access to an Office 365 mailbox, follow the instructions below:

I use IMAP with Office 365, and I am getting "Retrieval using the IMAP4 protocol" messages. What are these?

This FAQ was last modified on: Thursday, December 21, 2017 08:42am

This is where your IMAP calendar has "subscribed" to your Calendar folder.  The Calendar folder is only intended to be read by Microsoft clients.  To stop seeing these messages, please adjust the IMAP Folder Subscription settings on your IMAP email client.


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