How do I request a development, test and production environment?

This FAQ was last modified on: Tuesday, May 16, 2017 10:50am

While OIT does not support site development, we do have a best practice on how to setup and configure your sites so you can easily switch between production, test and development instances.

What should I know about Georgia Tech's WebHosting service?

This FAQ was last modified on: Tuesday, April 11, 2017 02:27pm

OIT offers upgraded web-hosting resources for Georgia Tech departments, faculty members, and staff. The web-hosting project is modeled after services available from commercial web hosting providers. Georgia Tech Webhosting services run on a redundant cluster of Linux servers, running Apache with PHP5 capability. The servers are backed up on a regular basis for disaster recovery, so your data is always safe and secure.

How do I backup and restore my website?

This FAQ was last modified on: Monday, July 24, 2017 03:39pm

This is a brief overview of using the Parallels backup and restore process. 

How do I FTP my files to WebHosting? What account and password do I use?

This FAQ was last modified on: Wednesday, April 18, 2018 10:39am

FTP is an insecure protocol and is disabled on the OIT WebHosting Service. However, users can still use SCP (secure copy) and SFTP (secure-FTP) to transfer files.

You will need to know your the GT WebHosting Account and password for the site you want to access. This account name is unique for each site and can be managed via your site's control panel (via http://hosting.gatech.edu).

How do I connect to my new WebHosting site?

This FAQ was last modified on: Wednesday, September 7, 2016 03:33pm

To connect to the webhosting service, simply visit http://hosting.gatech.edu.  If you are not using a wired campus connection, then you will need to utilize the Georgia Tech VPN to complete your connection to your site. hosting.gatech.edu will show your site, but without a VPN connection you will experience a page timeout when you try to browse to the site manager.

How can I use CAS to secure my website for on-campus access only?

This FAQ was last modified on: Tuesday, August 14, 2018 02:02pm

What is the benefit of this type of authentication?

Georgia Tech uses the Central Authentication System (CAS) to provide a centrally managed, single sign-on solution for campus web applications.  WebHosting has integrated CAS support into the basic server configuration, which allows you to use CAS to restrict access to authenticated Georgia Tech users.


1. mod_auth_cas enabled on your hosting account (All of the web hosting accounts on Plesk have mod_auth_cas enabled globally.)

How can I specify file types for PHP to handle?

This FAQ was last modified on: Tuesday, January 16, 2018 09:29pm

Previously on Metro (the old hosting server), the method for telling the web server what file types to have PHP handle, was the AddType directive.  Since WebHosting uses FastCGI instead of mod_php, this directive has changed.


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