Box

How do I add an email Alias to my Box account?

This FAQ was last modified on: Monday, March 11, 2019 09:42am

Adding Email Aliases to Your Box Account

Why? The default configuration of all GT Box accounts uses the root email address (username@gatech.edu) of the account holder. As such, if someone sends you a collaboration link using one of your department email aliases, you will not be able to view the shared content upon accepting the invitation. There is also the added confusion from the sender’s side as the permission will continue to show as pending even though the invitation has been accepted.

How do I share a file or folder in Box?

This FAQ was last modified on: Friday, October 12, 2018 01:16pm

Box provides a number of helpful tutorials on the Box Community site.  Here are a few of the sharing tutorials available:  

Box Team/Group Folder FAQ's

This FAQ was last modified on: Friday, October 12, 2018 09:40am

Customers with GT Box accounts may share folders and files from their GT Box accounts today.  Folders that are shared centrally to a group that aren't owned by an individual (similar to Dropbox Team Folders) are not currently available.  We have not determined an ETA for implementation of this feature.  Departmental IT staff will be notified and this FAQ will be updated when Team/Group Folders becomes available to campus.   

  

How do I synchronize groups into Box?

This FAQ was last modified on: Friday, October 12, 2018 09:34am

Synchronization of groups from on-premises data sources is not currently available or supported.  We have not determined an ETA for implementation of this feature.  Departmental IT staff will be notified and this FAQ will be updated when group synchronization becomes available to campus.   

  

How do I install Box on my mobile device?

This FAQ was last modified on: Friday, October 12, 2018 08:03am

Official Box apps for mobile devices are available at the following locations:  

  

How do I install Box on my PC or Mac?

This FAQ was last modified on: Friday, October 12, 2018 07:55am

Files can be synchronized from GT Box to your local PC or Mac using Box Drive.  Box Drive can be downloaded from Box.comInstructions for installing and configuring Box Drive are also available directly from Box.  

Why did I receive the error "Invalid login credentials" when I tried to sign into Box?

This FAQ was last modified on: Monday, February 11, 2019 03:20pm

The "Invalid login credentials" error message has two different known causes that are listed below.  

Box.com Invalid login credentials error message

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