How do I install the Cisco AnyConnect Client on macOS?

This FAQ was last modified on: Thursday, July 12, 2018 10:42am

*This is for AnyConnect version 4.6 which Network Services is deploying the week of August 7th. 

Cisco AnyConnect Secure Mobility Client install using Safari web browser:

1) Launch the Safari web browser from the Dock or Applications folder:

Launch edge browser 

2) In the destination field, enter

 Destination field

3) In the "Group:" drop-down menu, click on the arrows to the right and select the "gatech-2fa-Duo", then enter your Username and Password

Username and password

4) After successful authentication, you see our login banner: 

Click continue

5) You will be presented with the following screen. Click on the Download for macOS link to download the software from the VPN appliance. You may also see the Automatic Provisioning option if you have Java installed. This option is unlikely to work, and we do not recommend using this method. You can also click on the Instructions link to view generic installation instructions, though we recommend that you continue to follow this FAQ for more specific installation instructions. 


6) Run the installer from your Downloads folder: 

Run installer

7) Follow through with the installer's instructions:

Click next

8) You may see an Access Control warning, enter your credentials and click Install Software to continue install. 

Click yes

9) Click 'Close' to exit installer. 

Click finish

10) Launch the Cisco AnyConnect Secure Mobility Client from your Applications folder:

Launch Cisco AnyConnect

11) In the Ready to Connect window, enter as the server name and click Connect: 

Ready to connect window

12) Next, the credential pop-up will appear. In the "Group:" drop-down menu, click on the arrows to the right and select the "gatech-2fa-Duo".

Enter credentials

Once you have selected gatech-2fa-Duo from the group pulldown, you should have three fields. UsernamePassword, and Second Password. Enter your GT Username in the Username field and GT password in the Password field. In the Second Password field, please enter one of the following (without the quotes), then click the "OK" button:

  • The code generated by the Duo Mobile app. This is the code that you get by hitting the "key" on the upper right side of the app.
  • "push"
    "phone""phone2", "phone3"....... "phoneN".
    Note:  There is no "phone1" since "phone" and "phone1" both reference the first phone number you entered into the system. The phone number list is directly related to the order in which you setup your various phones in the Duo system. "phone" will call your 1st phone (likely your cell) and "phone2" will call your office or which ever secondary phone number you entered at the time your Duo Account was configured etc.

13) Click Accept on the welcome banner:

Click accept

14) The AnyConnect icon will appear in the Status Menu at the top of your screen, as well as in the Dock:

Anyconnect icon


15) Click on the icon to maximize the AnyConnect application. Click on the Graph icon in the lower left to view details. 

Connection window

Statistics window

16) To disconnect from the VPN, click Disconnect

Disconnect window