Why is Duo Push not working for me?

This FAQ was last modified on: Wednesday, September 14, 2016 09:44am

Duo’s ability to push login requests to your smart phone is fast and convenient. However, for mobile devices it relies on Android or iOS notifications and requires good network connectivity (Cellular or WiFi). As you might imagine, there are times when Duo Push will not be reliable: Weak cell coverage, network issues, etc are just a few reasons why this would not work.

When Duo Push fails with a timeout or other error, you may want to: