All GT account password changes must be done at our PassPort service web site at https://passport.gatech.edu [2] .
If you do not change your password when asked, it will expire and you will not be able to login to various services such as MyGaTech email, BuzzPort, T-Square, & GTwifi. Once a password expires, you will still have 21 days to login to the PassPort service and change it using your old, expired password. So just login with your most recent password (the expired one). However, you must connect directly to PassPort since you CANNOT login to any other GT service. Of course, even beyond this time, if you have previously set up your contact information and Hinted login security questions, you can login using this alternate login method. In fact, your Hints will work any time, 5, 10, 20 years from now.
Click on the "I have forgotten my password" link in the Help section of the PassPort Login page. Remember that the answers to your Hint questions are NOT case sensitive. However, other than case, they must match what you originally typed in as your answers. So, spaces, slashes, and dashes do matter. If you are asked for your birthdate, follow the format listed in the question PRECISELY. If you are asked for your Buzzcard number, enter it like it is on the back of your card, all 16 digits. The spaces are optional, both ways will work.
There are a few guidelines you must follow in order to be in compliance with Georgia Tech's Computer and Network Usage Policy [3].
Go to https://passport.gatech.edu [2]
NOTE: If you don't know your GT Account Username, please click the link at the bottom of this page and go through that procedure for finding your Username.)
If you have forgotten your password and have issues completing the self-service process online at the passport.gatech.edu site, the OIT Technology Support Center [4] can reset it for you. There are several ways to get your password reset.
NOTE: We will not send a password via e-mail.
Links
[1] https://faq.oit.gatech.edu/tags/category/user-account-password
[2] https://passport.gatech.edu/
[3] http://www.security.gatech.edu/policy/usage
[4] http://helpdesk.oit.gatech.edu/