Office 365 Pro Plus

Additional Office 365 Thick Client Diagnostic Collection

This FAQ was last modified on: Friday, June 9, 2017 02:13pm

This FAQ is intended for customers that are having problems with the Microsoft Office installable applications on a Windows or Mac computer.  You may be asked to respond to the questions below by the OIT Technology Support Center.

How to find your email Quota/ Usage in Office 365

This FAQ was last modified on: Tuesday, March 21, 2017 04:53pm

Outlook on the web

  1. Log into Outlook on the web
  2. Click the gear icon > Mail > General
  3. Click My account.
  4. Within the "My account" screen, view your mailbox quota located at the bottom right of the screen.

Outlook search returns No matches found

This FAQ was last modified on: Thursday, March 2, 2017 02:08pm

Symptoms

When you use Instant Search in Microsoft Outlook 2013 and Microsoft Outlook 2016, you receive the following message:

How can I activate Office 365 Pro Plus on my Windows computer?

This FAQ was last modified on: Monday, October 31, 2016 04:27pm

I'm a Student, and I need to install and activate Office 365 Pro Plus on my Windows computer.  Browse to https://office365.gatech.edu and login. Once logged in, click on the gear icon in the top right hand corner and choose "Office 365 Settings". Click "Software" to get started.

How can students get access to Microsoft Office 365 Pro Plus for free?

This FAQ was last modified on: Thursday, June 8, 2017 01:30pm

Georgia Tech in coordination with Microsoft is offering Office 365 Pro Plus to active students for free through Office 365.  

Quick Start:  http://www.microsoft.com/education/ww/StudentAdvantage/Pages/hed-install.aspx

(Faculty and Staff can utilize Microsoft Office 2016 Professional through our Microsoft Campus Agreement.  Please contact your department's technical support or the OIT Technology Support Center for more details.)

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