OneDrive for Business

Fix OneDrive sync issues

This FAQ was last modified on: Thursday, August 1, 2019 03:23pm
Applies to: Windows 10, OneDrive

Move files from OneDrive to OneDrive for Business

This FAQ was last modified on: Thursday, February 6, 2020 10:17am

This article has been updated and moved to ServiceNow: Move Files from OneDrive to OneDrive for Business

What is AutoSave?

This FAQ was last modified on: Thursday, February 6, 2020 10:29am

This article has been updated and moved to ServiceNow: AutoSave on OneDrive for Business

OneDrive Sync for Mac - "Sorry we can't add your folder right now. Please try again”

This FAQ was last modified on: Friday, March 10, 2017 03:15pm

Issue description:

When using the new OneDrive sync client for Mac to sync files from SharePoint document libraries, you get an error message “Sorry we can't add your folder right now. Please try again”. The OneDrive sync client for Windows doesn’t have this issue.

Root cause:

There are space characters in the entire URL address of your SharePoint site.  

Who is “OIT Analytics Admin” and why do they have permissions to my document/folder?

This FAQ was last modified on: Thursday, February 6, 2020 10:31am

This article has been updated and moved to ServiceNow: OIT Analytics Admin

How do I sync OneDrive for Business with my computer?

This FAQ was last modified on: Tuesday, January 16, 2018 10:00pm

OneDrive for Business works well with all major, current web browsers.  Just point your browser to https://docs.office365.gatech.edu​ to get started.

OneDrive for Business also comes with the ability to sync your files and folders to your desktop or mobile device.

How do I get started using Office Web Apps - Word, Excel, PowerPoint, OneNote?

This FAQ was last modified on: Thursday, June 8, 2017 01:36pm

​Office Web Apps are touch-friendly web applications that let you create, edit and share your Excel, Word, PowerPoint and OneNote files from any browser.

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