Outlook

Blocked File attachments in Office 365

This FAQ was last modified on: Tuesday, September 19, 2017 11:38am

Blocked File attachments in Office 365

Email Forwarding - Office 365

This FAQ was last modified on: Wednesday, August 2, 2017 04:12pm

You have two options available to have your emails forwarded.

 

1. External Forwarding

How do I configure Resource Mailbox settings and permissions?

This FAQ was last modified on: Thursday, June 29, 2017 11:28am

A Resource Mailbox in Office 365 is typically used for scheduling of places or things like meeting rooms, audio-visual equipment, laptops, golf carts, etc.  It can also be used for vacation or departmental scheduling calendars.  Resource Mailboxes have access to special options and permissions that are not available to other mailbox types that allow an owner to control how people interact with the calendar of the mailbox. 

 

Add an attachment in Outlook Web App

This FAQ was last modified on: Wednesday, May 31, 2017 10:26am

Set up email using the iOS Mail app

This FAQ was last modified on: Tuesday, May 2, 2017 11:44am

Set up email using the iOS Mail app

Applies To: Outlook 2016

How to Open a Shared Mailbox in Office 365

This FAQ was last modified on: Wednesday, April 26, 2017 10:13am

Open and use a shared mailbox in Outlook on the web for business

If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook (for example, Outlook 2016), to open that mailbox.

The admin for your organization has to create the shared mailbox and add you to the group of users before you can use it.

Why do email aliases show a destination of deprovisioned@mail.gatech.edu?

This FAQ was last modified on: Thursday, February 16, 2017 08:35am

When a person leaves Georgia Tech and becomes a former student or employee, their Office 365 Exchange Online mailbox expires after 30 days.  During that period, they can set up their Email Forwarding for Life (EMFL) and their email aliases will forward to an off-campus email address. 

If the customer does not configure EMFL during this 30-day expiration period, their email aliases will still attempt to delivery to a mailbox that no longer exists.  This can lead to confusion because the customer still appears to have an Office 365 mailbox in Passport and IT management tools (like MAGE or BuzzAPI) even though the mailbox no longer exists.  

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