How do I create and use a WebHosting subdomain from the control panel?

This FAQ was last modified on: Friday, July 15, 2016 02:13pm

 Suppose you have the domain EXAMPLE.gatech.edu and you would like TESTING.EXAMPLE.gatech.edu setup under it.   You will need to add it to your control panel and create a DNS record pointing to your EXAMPLE.gatech.edu site so the webserver will respond to page requests for it.

Why can't I connect to my database?

This FAQ was last modified on: Thursday, September 1, 2016 12:37pm

Once you've imported or created your database you need to tell PHP where that database is. On Metro (the old hosting server) the database server and web server were on the same host.

What should I know about Custom Error Documents?

This FAQ was last modified on: Tuesday, February 16, 2016 04:10pm

Several sites use the standard ErrorDocument directive in .htaccess to specify your own custom formatted error documents (i.e. 404 Not Found, etc). The general Apache configuration all domains live under have a generic alias for /error to Apache's internal error documents. This means that you should not put your custom error documents under a directory called /error. Put there somewhere else such as "custerrordocs" in your httpdocs directory. Your .htaccess file would then look like this:

How do I configure Dreamweaver for WebHosting?

This FAQ was last modified on: Tuesday, February 23, 2016 11:51am

Indiana University has a good FAQ on how to configure Dreamweaver to use SFTP. webHosting does not allow FTP of any kind so SFTP (and SCP) are the only methods for putting files on the server remotely.

After moving my site to WebHosting, why does a DNS record still point to metro?

This FAQ was last modified on: Tuesday, February 16, 2016 04:02pm
If your domain is used to send or receive e-mail or if it is a DNS zone, it cannot be directly associated with webHosting.
In this situation, an HTTP redirect will be required to ensure that requests for your domain go to a DNS address associated with the webHosting server. This redirect is hosted on metro which is why the DNS record for your domain still points there. This is not an optimal solution and OIT is working on allowing these domains to point to webHosting. Until that is set up, the metro redirect will remain in place.

How do I configure a web proxy to test my WebHosting site without switching DNS first?

This FAQ was last modified on: Friday, July 15, 2016 02:19pm

 To test your new webhosting content with out having to switch DNS first, we have provided a web proxy that will allow you to preview what your site will look like, before actually switching in DNS.

 This tutorial covers setting up the proxy under Firefox version 3.6. Older versions of Firefox and other browsers have a very similar proxy configuration, but the screens may be located in different places.  Mac versions of Firefox 3.6 and prior also have a slightly different location for these configuration options.


How do I request a development, test and production environment?

This FAQ was last modified on: Tuesday, May 16, 2017 10:50am

While OIT does not support site development, we do have a best practice on how to setup and configure your sites so you can easily switch between production, test and development instances.


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