Question?
What is the Support Center?
How do I contact the Support Center?
How do I submit suggestions?
Where can I go online for help?
How do I determine someone's e-mail address?
How do I forward my mail on a UNIX system?
How do I subscribe to a mailing list?
How do I create an E-mail list?
Why don't we get alt.* groups?
How do I read news using trn?
How do I request a new newsgroup?
How do I post to multiple newsgroups?
How do I read unavailable articles?
How do I transfer files using ZMODEM?
What is the usage policy?
What happens after I leave Tech?
Do I need my Prism account to register?
How do I get my account (username and password)?
How do I get a Prism quota increase?
How do I use UNIX?
What is the purpose of (.) files?
How do I remove ^M from a file?
How do I change my prompt in ksh?
How do I check for run-away processes?
How do I remove files?
How do I convert a file to PostScript for printing?
How do I subscribe to a newsgroup on acme?
How do I change my GT Account password?
My LookUp information is incorrect
How do I change my default editor?
What are the password requirements?
How do I transfer files using FTP?
My Network Neighborhood doesn't work
Connecting to ResNet
How do I connect to the campus network?
How do I get an IP address?
How do I find my hostname?
What is the news server (NNTP)?
Why do I have to change my password?
Can I be notified in advance of system downtime?
How do I stop getting e-mail I don't want?
How do I fix returned or bounced e-mail?
Where is the public domain software?
How do I restore my .profile?
How do I let someone copy a file from my account?
Minimum requirements for PC
Minimum requirements for MAC
Required software packages
Do I need to buy a new computer or can I bring one with me?
I did not receive manuals with the software I purchased
Where do I get the SCO brochure?
Where are memos and other documents from the SCO committee?
How do I save a copy of outgoing messages in Pine?
How do I change my displayed name on PRISM?
How do I post to a newsgroup using Pnews on ACME?
How do I read news using Pine?
What are General Protection Faults (GPFs)?
What is a segmentation fault?
How do I print to central-ps from my desktop computer?
Where do my printouts go?
How do I print a file from an OIT Unix machine?
How can I get access to High Performance Computing Resources?
How do I access Georgia Tech's news server from off campus?
What is Secure Shell (ssh)?
How do I send/receive attachments in Pine?
How do I find out my quota?
Configuring Directory Services in Eudora
What virus protection program does OIT recommend/support?
Where can I get VirusScan?
What are the configuration settings for NAI VirusScan?
How do I use SecureCRT (ssh) to connect to acme?
Where can I get Virex?
Is it better to upgrade my current computer or to buy a new one?
If I purchase a new computer, how should I decide on the processor speed?
What do I need to connect to the Georgia Tech network or to get on the Internet?
What if I already have a network interface card?
If printers are optional, is it worth it for me to buy my own?
I don't want to use one of the components of the standard software suite. Can I use something else?
How do I configure my device to use the LAWN?
Where can I connect to the wireless network?
How can I access GT Spectrum Mail?
How can I manage my email?
Configuring Eudora for Macintosh to use Spectrum
Configuring Outlook Express to use Spectrum
Configuring Eudora for Windows to use Spectrum
How do I check my Spectrum Mail Quota?
What can I use as an NTP (time) server?
How can I use Oracle Calendar?
How do I configure Apple Mail for use with Spectrum?
What can I do if I exceed my Prism quota?
How can I use pine to read my mail on GT Spectrum?
How can I use Mutt to read my mail on Spectrum?
How do I use WinSCP to access files on Prsim?
How do I use SSH (Unix) to connect to acme?
How do I use Mac SSH to connect to acme?
How do I setup a new homepage on the Prism Web Server?
How do I create web pages required for my classes?
What should I do about password/authorization errors on my web page?
Why do I get FILE NOT FOUND (404) or FORBIDDEN (403) errors?
What are the correct permissions for files that make up my web page?
What port does the server listen on?
What's the name of the web server machine?
Does the Prism web server support CGI?
Does the Prism web server support Server-Side Includes?
How can I get a mime-type added to the server?
How do I get into the Prism Users Web Index?
How do I restrict pages to only SSL connections?
Why can't I connect to my web page via SSL?
Troubleshooting Your Web Page
How do I forward my Georgia Tech Spectrum e-mail?
How do I connect to the LAWN using Windows XP?
I can't create a folder using Spectrum webmail.
How do I configure Mac OS X for LAWN access?
How do I use the equipment in small and medium classrooms (up to 60 seats)?
How do I use the equipment in large classrooms (from 60 to 120 seats)?
How do I use the equipment in the Auditoriums (over 120 seats)?
Where do I get an Extron Cable?
What is the encryption key for the LAWN?
I am getting bounced or returned messages that I never sent.
How do I use NiftyTelnet 1.1 SSH to connect to acme?
Configuring Mozilla Thunderbird for Georgia Tech services
Configuring (manually) Mozilla Mail/Thunderbird to use Spectrum
How do I configure Entourage?
How do I reformat my hard drive and reinstall Windows?
Configuring (manually) Mozilla Mail/Thunderbird for Georgia Tech's directory (LDAP)
How and why to avoid sending attachments
PeopleSoft 8.8 reports have small text when printed with Acrobat Reader
How do I install a PostScript printer?
What is the maximum size for messages sent or received via Spectrum?
How do I filter spam from my GT Spectrum inbox?
How do I mount my Prism home directory using Mac OS X?
How do I mount my Prism home directory using Windows XP?
How do I filter SPAM using Apple Mail?
How do I filter SPAM using Mozilla Thunderbird?
I have forgotten the password for my Oracle Calendar offline agenda
Configuring Outlook 2003 to use Spectrum
How do I filter SPAM using Outlook 2003?
Configuring Outlook 2003 for Georgia Tech's directory (LDAP)
What is an email alias?
Do I have to use an email alias?
How many @gatech.edu email aliases can I have?
What happens if two or more people want to use the same email alias?
How long can I keep my email alias?
Can I change my email alias?
What happens if I change my email alias but some people or mailing lists are still sending mail to it?
Can my email alias point to more than one email address?
How do I receive and send email using my email alias?
What email address will be displayed if someone looks up my name in the Georgia Tech on-line directory?
Why do we have guidelines for selecting email aliases?
Applicants: How do I make sure that I don't miss receiving official GT email communications?
Applicants: What if I change my personal email address?
Applicants: If I enroll at Georgia Tech, will I still be able to use my alias?
Students: Will I keep my Spectrum email account?
Students: How do I make sure that I don't miss receiving official GT email communications?
Students: If my professor(s) uses email for important class communications, will they use my alias?
Students: What if I don't want to publish my email information?
Faculty: How will I know what email address to use for students enrolled in my classes?
Faculty: If one of my students changes their email alias, how will I know?
Faculty: What should I do if a student is using an email alias that appears to be inappropriate?
Staff: Will I keep my Spectrum email account?
Staff: Does it make any difference if my department runs its own email services?
Staff: Can I use my email alias as my "official" GT email address?
Staff: Should I print new business cards displaying my email alias?
Department: What factors should go into deciding if my department should publish @dept.gatech.edu or @gatech.edu addresses for employees?
Department: What relationship, if any, do @gatech.edu addresses have to OIT's IronMail antispam solution?
Department: An employee in my department has reserved an @gatech.edu alias. They now want that alias to be their primary address. What should I do?
Department: Will I always have to manually use MAGE to define my employees' published addresses, or will they be able to do it via passport.gatech.edu?
Department: How do I prepare my departmental mail system to receive and send mail these new addresses?
Information for GT Accounts created after October 3, 2005
How do I set an @gatech.edu alias?
How do I run SAS or SPSS on Acme using XLiveCD in Windows?
How do I check how many VPUs I have?
How do I print to Central Printing from the web?
What is E-mail for Life?
Who is eligible for E-mail for Life?
If I'm no longer at GT, how can I change my forwarding address?
If I'm no longer at Georgia Tech, how can I change my password?
What if I never use my E-mail for Life alias, will it go away?
Will my E-mail for Life mail be filtered for Spam and Viruses?
Who do I contact, if I have problems with my E-mail for Life alias?
How do I check on the print job I sent to Central-PS?
How do I access newsgroups in Outlook Express?
How do I recover a deleted file on Prism from Acme?
How do I recover a deleted file on my mounted Prism folder (SMB)?
How do I enable the built-in firewall in Windows XP?
How do I enable the built-in firewall in Mac OS X?
Configuring Directory Services in Eudora for Mac
Which version of McAfee VirusScan am I running?
How do I scan my computer with McAfee VirusScan?
How do I open, edit or save files created in Office 2007 with Office XP, Office 2000, or Office 2003?
How do I configure Microsoft Outlook for New Spectrum?
How do I check my New Spectrum quota?
How do I forward my New Spectrum e-mail?
How do I change my name in New Spectrum?
How do I switch between Advanced and Basic New Spectrum web clients?
How do I create a filter to reduce my spam?
How do I sort e-mail when viewing by message?
How do I search for emails sent by a specific person?
How do I use Advanced Search in New Spectrum?
How do I attach files to an email in New Spectrum
Why can't I see my folders in my email client?
Why does my autocomplete list change in New Spectrum?
How do I autocomplete from my personal address book only?
When Autocompleting from the Global Address List (GAL) is turned off, how do I search the GAL for contacts?
How do I use New Spectrum to resend and email that I received or already sent?
How do I add new calendars?
How do I share my calendar?
How do I delete an appointment?
Can I share my calendar with people off campus?
When sharing calendar, can I make certain appointments private so they're not viewable by those sharing my calendar?
What is the difference between "busy" "tentative" and "free" for appointment status?
What is the best way to manage someone else's calendar/schedule?
How can I request a specific room for a meeting? Can I use Zimbra to schedule meeting locations?
Can I color code appointments and meetings?
How do I set up a repeat meeting?
How do I add a note to an entry?
How can I change my calendar view?
I received an Invalid Address error when trying to share a calendar.
How can I print my calendar?
I shared my calendar but my invitees can't see the calendar.
How do I add a day event?
How do I set up a reminder?
How do I check for meeting conflicts?
How do I add a daily task?
How can I set up a contact group?
How do I send an automatic reply when I am out of the office?
How do I remove Spy Sweeper from Windows Vista?
How do I remove Spy Sweeper from Windows XP?
How do I transfer my Outlook Calendar and Contacts to my New Spectrum Account?
How do I move my local POP mail messages (from Thunderbird) to the New Spectrum server?
How do I download my Spectrum Mail to Apple Mail?
How do I download my Spectrum Mail to Outlook 2003?
How do I download my Spectrum Mail to Outlook 2007?
How do I install the Cisco VPN for GT on Windows Vista
How do I install the Cisco VPN for GT on Windows XP
How do I install the Cisco VPN for GT on Macintosh OS X
How do I install the Cisco VPN for GT on Linux