If you do not wish to migrate any data from a pre-existing Dropbox personal account, then please verify that your current Dropbox personal account is not using a username in this format, email@example.com.
For instance if your GT Account is gburdell3, verify that your current personal Dropbox account is not firstname.lastname@example.org.
Change your email address on dropbox.com:
- Sign in to dropbox.com.
- Click your name in the top-right corner of any page.
- Click Settings.
- Select the Profile tab.
- Click Change email
- Change your email to a different email address than your email@example.com address.