Software Distribution

Adobe Expired or Updated Licensing

This FAQ was last modified on: Thursday, December 6, 2018 07:42am

​Below you will find instructions on how to correct an Expired or Updated License key for Adobe.  

In general, if you are using Adobe 2018, you should follow the Expired instructions. If you are in 2019, you should follow the Updated instructions. To check which version you are using, see your Add/remove programs and reference the version against https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html.

How can I get Adobe Admin Console Access & Training

This FAQ was last modified on: Thursday, April 26, 2018 02:32pm

If you missed the Adobe Admin Console Training and need access to the console, send an email to support@oit.gatech.edu with your GT User ID. (or the ID of another team member who will be handling Adobe for your campus unit) 

OIT will set up your ID in the GT Identity Management system.  The GT server will synch to the Adobe server.  It takes a couple of hours for this to happen. 

Can I use something else besides the recommended software suites?

This FAQ was last modified on: Tuesday, January 16, 2018 05:27pm

Our two main goals in establishing a standard software suite are to minimize software conflicts and to increase the quality of software support. To help achieve these goals, the Georgia Tech Office of Information Technology will only support the software in the standard software suite. If you decide to use something other than the standard software it is your responsibility to purchase, maintain, and support the software.

Where do I get the SCO brochure?

This FAQ was last modified on: Tuesday, January 16, 2018 09:24pm

The most recent version of the Student Computer Ownership Program Brochure and other Student Computer Ownership documents can be found online at the following site:

http://www.sco.gatech.edu/doc

What virus protection program does OIT recommend/support?

This FAQ was last modified on: Tuesday, January 16, 2018 05:19pm

The Office of Information Technology suggest that you find a free virus software for use on your computer. OIT does not provide anti-virus software for student computers. 

What computer equipment constitutes a personal computer device?

This FAQ was last modified on: Tuesday, January 16, 2018 05:18pm

This is defined as any computer equipment, that was NOT purchased by a unit of Georgia Tech; this includes your home computer and any computer equipment paid for by a Grant sponsor.

May I install Microsoft Office on my home computer?

This FAQ was last modified on: Thursday, November 30, 2017 03:05pm

Yes, students are provided with upto 5 licenses of Microsoft Office to install on personal computers. Students can find this software by going to:

https://faq.oit.gatech.edu/content/how-can-students-get-access-microsoft-office-365-pro-plus-free

For any device owned by Georgia Tech,  Microsoft Office may  be installed for GT-related work activity.

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