Software Distribution

Adobe Licensing - Named User Licensing - Installation - Case 2

This FAQ was last modified on: Friday, October 18, 2019 12:55pm

p>This case applies to GT-managed Windows and MacOS computers -- that is, computers enrolled in Windows SCCM or MacOS Jamf endpoint management systems. In these cases, software installers are made available to end users through an application catalog from which users can choose.

 

Windows

On Windows managed computers, look for the application called Software Center:

Finding Software Center

Adobe Licensing - Named User Licensing - Installation - Case 1

This FAQ was last modified on: Friday, October 18, 2019 12:46pm

In this case, the user intends to use Adobe Creative Cloud software on a personally-owned computer or on a GT-owned computer for which she has administrative rights -- in other words, in this case the user can install software independently without assistance from IT.

The Creative Cloud Desktop Application (CCDA) is the best way to manage installation and updating of the Adobe Creative Cloud software titles you want.

A straightforward way to get the CCDA is:

Visit the Adobe web site at https://adobe.com

Adobe Licensing - Login with GT Account

This FAQ was last modified on: Friday, October 18, 2019 10:07am

In both Named User Licensing and Shared Device Licensing situations, the software will require you to log in with an Adobe ID. Your GT Account can be used as an Adobe ID to log into the software, as shown here. In a nutshell:

  1. When prompted by the software, use the long form of your GT Account -- e.g., gburdell3@gatech.edu

    Depending on whether you're logging in via the web or via the Creative Cloud Desktop Application, the prompt may look slightly different.

Adobe Licensing - Named User Licensing

This FAQ was last modified on: Friday, October 18, 2019 12:48pm

All Georgia Tech faculty, most staff, and all graduate student employees have licensed access to all Adobe Creative Cloud applications. They can install and log into the software and on GT-owned and personally-owned computers. This is known as Named User Licensing (NUL).

More specifics about eligibility for NUL licensing: This type of license is available for employees categorized as "knowledge workers". For these purposes, knowledge workers are defined as either:

Adobe Licensing - Shared Device Licensing

This FAQ was last modified on: Friday, October 18, 2019 10:07am

Shared Device Licensing is available for use on shared computers in labs, classrooms, and locations where computers are used by more than one person. This method allows Georgia Tech students to log into Adobe Creative Cloud applications on Georgia-Tech-owned computers where it's installed. (Our license does not include student use on personally-owned devices.)

A limited number of SDL packages are made available for installation through SCCM and Jamf management systems.

Adobe Licensing

This FAQ was last modified on: Friday, October 18, 2019 10:00am

All Adobe Creative Cloud software now requires login with an Adobe ID. This is a change from the previous serialized installations that did not require individual login to the software. (For those familiar with login to installed software such as Microsoft Office 365 applications, this process works similarly.)

Georgia Tech users can use the long form of their GT Account (e.g., gburdell3@gatech.edu) as their Adobe ID.

Adobe Expired or Updated Licensing

This FAQ was last modified on: Thursday, December 6, 2018 07:42am

​Below you will find instructions on how to correct an Expired or Updated License key for Adobe.  

In general, if you are using Adobe 2018, you should follow the Expired instructions. If you are in 2019, you should follow the Updated instructions. To check which version you are using, see your Add/remove programs and reference the version against https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html.

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