How do I get started with the Campus VPN?

This FAQ was last modified on: Tuesday, March 24, 2020 06:19pm
 
For COVID-19 ​Continuity:

While the majority of the remote teaching systems do not require a VPN connection, many administrative systems (e.g. TechWorks, Mercury) do. Georgia Tech’s VPN service offerings are rapidly evolving. The Office of Information Technology (OIT) recommends that faculty and staff use the existing AnyConnect VPN service. Review this article "How do I get started with the Campus VPN? for everything you need to know about the AnyConnect VPN Service.

 

VPN Usage Guidelines

To avoid unnecessary network congestion between campus and your off-campus location and to ensure the best VPN experience, please adhere to the following usage guidelines:

  1. No VPN: Use for any service (such as email, collaboration, cloud file storage, and video conferencing) which can be accessed without a VPN.
  2. Clientless VPN: Use for web-based campus services which require the VPN from off campus and can be accessed directly from vpn.gatech.edu (clientless).  By using this method, services which don't require the VPN (as mentioned above) will continue to work without the VPN while Georgia Tech on-campus services will work through the VPN.
  3. VPN clients: Use for any service that cannot be accessed with no VPN or with the clientless option.

Please refer back to this page for additional guidance as recommendations may change as OIT monitors for load and other factors.

Getting Started

The Cisco AnyConnect Secure Mobility Client is an easy to use, multi-platform software VPN Client available for Windows, OS X, Linux, iOS, and Android operating systems. It is distributed from the VPN concentrators themselves for ease of deployment and software updates, while iOS and Android users can find it in their app stores. Other VPN clients such as OpenConnect and the legacy Cisco IPSec VPN client will work with the Georgia Tech VPN service, but are supported on a best effort basis. 

Interesting in trying out our new pilot VPN service? Click here to learn about GlobalProtect.

Installing the AnyConnect VPN Client

The Cisco AnyConnect Secure Mobility Client is installed via the web. Make sure you are running an up-to-date operating system as well as the latest version of Java.

**NOTE: You may need to have administrator access on your machine in order to perform the installation instructions below.

To install the client, click here: https://anyc.vpn.gatech.edu. You can find more detailed installation instructions below. 

You will be asked to log in with your GT account and password.  Do so and then Grant or Allow permissions to run the installer program. You'll be asked the usual set of software install questions; just take the default answers. 

When the install is complete, the AnyConnect client will finish the connection and you will have a Georgia Tech network address. When you are ready to end your VPN session (this will close all open network connections), press the Disconnect button in the AnyConnect client application. 

Later, when you want to open your VPN connection again, bring the Cisco AnyConnect VPN Client application to the front and use the Connect button. You only need to do the web install step once.

Using Duo Two-Factor Authentication

If you are using Duo Two-Factor Authentication (2FA) with the VPN service, you will find a number of relevant FAQs in the Security Section of OIT's FAQ site. Step-by-step examples are below. Please visit the Technology Support Center to set up your Duo account. 

Step-by-Step Examples

AnyConnect Installation Instructions

For step-by-step installation instructions for your platform, choose from the following list: 

Windows 7 and 8

WIndows 10

macOS

Linux

Using Duo Two-Factor Authentication with AnyConnect for

Windows

Mac OS X

Linux (Same process as Windows and OS X)

Mobile Devices (including smartphones):

Apple iOS Devices

Android Devices

Cisco Documentation

Additional documentation can be found on Cisco's web site