How do I install OIT Laptop Printing Package for Windows 8 and 8.1?

This FAQ was last modified on: Tuesday, November 29, 2016 04:03pm

Installing the latest Laptop OIT Printing PackageWindows 8.

It is important to keep up to date with the latest version of the Laptop OIT Printing Package as from time to time we do make changes to the system and when this happens old packages become obsolete and may not work anymore. Below are instructions for how to properly upgrade you Mobile OIT Printing package.

1. Start by uninstalling the original Laptop OIT Printing Package.

2. Begin by typing Control Panel on your start menu to pull up the program then choose Programs and Features.

3. Select Pharos from the list and Run Uninstaller.


WIndows Installer

4. Start the installation process by downloading the 32bit or 64bit zip files located at

5. After unzipping, Install each printer you would like to have to complete the process. Black is for all of campus but if you would like to print in Color you must install the printer corresponding to the building name. 

Printer Locations




Printer locations


All B/W Release Stations


first floor Library and second floor Student Center


Dropoff – Second Floor computer cluster

Color Library

Library first floor LWC & LEC

Color MMS

Library Ground Floor

Color SC

Student Center second floor computer cluster

Color BME

BME Basement lab #0207

Color CE

CE, SEB Lobby first floor

Color COA

COA Industrial Design Lab #104, room #105, third floor #309, & Hinman first floor

Color COB

COB Building Undergrad lab first floor & third floor #301

Color K1446

Klaus first floor #1446

Color K1448

Klaus first floor #1448

Color VL448

Van Leer fourth floor #448

Color ME

MRDC #3330


Known Issues


Printer Executables fail to install with Norton Antivirus

We have found that on computers running Norton Anti Virus the executables fail to install. To bypass this you must temporarily disable Norton Auto-protect. To do this right click on the norton icon in the windows taskbar and choose Disable Auto-Protect. Norton will then ask how long you would like to disable for, any length of time is fine. Once disabled, install the print packages which should no longer error out. Finally once installed we recommend you renable Norton Auto-protect.

Printer Executables fail to install.

We have found that on certain computers where the default language is set to something other than English, this part of the installation does not start. The following instructions will tell you how to insure that your computer is set to English so that the package will install. Go to Start Menu -> Control Panel -> Regional and Language Options

  • Under the "Formats" tab, make sure that the box for "Current format" is set to "English (United States)"

  • Click on the "Administrative" tab.

  • Click on the "Change system locale" button.

  • Make sure that the setting for "Current system locale" is set to "English (United States)"

  • After you make these changes, your computer will need to be rebooted. Once rebooted, start the installation process.