How do I (student with Two-factor) enroll other students I know, in Two-factor?

This FAQ was last modified on: Wednesday, August 30, 2017 08:35pm
Category: 

If you are a student who already is enrolled in Two-factor Authentication:  FOLLOW STEPS 1-8

You can follow this FAQ guide Steps 1-8 to enroll other students you know and other Georgia Tech students who’s GT ID they have checked.

If you are a student needing to be enrolled in Two-factor Authentication:  FOLLOW STEPS 9-18

You can be enrolled by any student you know that has already been enrolled.   They may use this FAQ guide to enroll you, other students they know and other Georgia Tech students who’s GT ID they have checked. You will then follow Steps 9-18 to complete your Two-Factor enrollment.


Step 1 – Log into Passport (passport.gatech.edu) and use Duo to complete your login.  

  • PLEASE NOTE: If you are not prompted to complete your authentication with Duo, you have not been enrolled correctly or your enrollment needs more time (1-2 hours) to be ready before you can enroll others. If it has been more than 2 hours, please contact your local IT Support Staff or visit the TSC (Technology Support Center) in the Clough building next to Starbucks.  If you are a resident in any student housing, you may visit the Wreck Techs.
  1. If you see the following screen, it is a reminder to finish setting up your backup codes, add a second device (phone or token), and add trusted friends. 
    1. The screen will continue to be shown to you depending on how you have setup your two-factor settings.
    2. It is a reminder that you need to do more to make sure you are not locked out of Georgia Tech systems like Email, BuzzPort, T-square, etc.
    3. If you can’t make the necessary updates, you may click through this page using “I can’t do this now – continue to Passport.”

  1. If you are presented with a personal information confirmation screen asking you to confirm your information (periodically done in Passport), please do so.
  2. The next screen you would encounter is Passport Home Page.
    1. Again, you will see prompts to protect yourself from being locked out.  It reminds all Georgia Tech users to finish setting up your backup codes, add a second device (phone or token), and add trusted friends. 

 

Step 2 – Choose the “Assist Another Person” menu option and...

Step 3 - Choose “Set up Two-Factor Authentication for a GT Account.”

Step 4 – Use the “Look up the person you’d like to assist” page to look up the person you wish to enroll.

  1. Look at their BuzzCard and enter their GT ID. This finds people quickly.
  2. Choose “Look up.”

Step 5 – In the Results, “Select” the person you with to enroll. Using GT ID will only list 1 person. 

  1. If you have used their name then you may need to choose from a list of results.

Step 6 – On the Assist a friend page you can continue to Set Up Two-factor Authentication for the person’s GT Account.

  1. Please be aware – You should only set up two-factor authentication for someone you are working with closely.
  2. Choose “Set up a phone” to continue

Step 7 – The next step is to enter the cell phone number of the person you are enrolling.  This would normally be the cell phone they will have the Duo App installed on.  Choose “Submit phone number” to continue.

  1. In some cases, you may need enter a personal landline for the person as well.  Any landline used should not be publically accessible.

Step 8 – Your part of the Two-Factor enrollment process is compete after you relay the following instructions to the person you just enrolled.

 


If you are a student needing to be enrolled in Two-factor Authentication:  FOLLOW STEPS 9-18

Step 9 - Log into Passport (passport.gatech.edu)

  1. If you are presented with a personal information confirmation screen asking you to confirm your information (periodically done in Passport), please do so.
  2. The next screen you would encounter is Passport Home Page.
  3. You should see that your fellow student has begun your Two-Factor Authentication enrollment on your behalf.

Step 10 – Choose “Set up two-factor authentication” link in the yellow message box under the Two-Factor Authentication title in the upper middle screen area.

Step 11 – Passport will present a Two-Factor Authentication page with information about why Georgia Tech is implementing Two-Factor Authentication.

Step 12 – Read the information about your setup and “confirm your number is entered correctly.”

  1. If your phone number is entered correctly, choose “Yes, use this phone.”
  2. If your phone number is NOT entered correctly, choose “No, this is not the right number.”

Step 13 – The “Get Your Phone Ready for Two-Factor” page give you instructions on how to download the DUO Mobile App.

  1. The next steps will add the “Georgia Institute of Technology” account into the DUO App.

Step 14 – When you have the DUO App on your phone, choose “I’m done – continue to phone registration” to continue.

Step 15 – Continue setting up Two-Factor Authentication by adding the required information about your phone number.

  1. Phone Type and Phone Platform are required.
  2. Make sure the check box next to “Send SMS texts with Duo App activation instructions to this phone (SMS charges may apply)” is checked and choose “Add phone” to continue.

Step 16 – Wait for Passport to set up Two-Factor Authentication which can take up to three minutes.  The progress bar will show progress.

Step 17 – When processing is complete, you will be shown the Two-Factor Authentication menu page.  You can confirm your phone(s) and/or Tokens are setup properly.

  1. On this screen you will also be shown a Two-Factor Account Health Check.  All Georgia Institute of Technology Two-Factor users will see a similar check. 
  2. The purpose of this is to promote self-support and prevent you from being locked out of GT Systems if your phone is lost, stolen or out of power when an urgent assignment is due. 
  3. The more of the items you complete the better.

Step 18 – Example of a well setup Two-Factor Account – Go for the Green Check!  DON’T LET YOURSELF BE LOCKED OUT.

 

For more information – Two-Factor Authentication Service Website

For Reference – Quick Reference Guide on Using Two-factor Authentication