How do I obtain my device's MAC Address?

This FAQ was last modified on: Thursday, November 16, 2017 09:54am

A MAC address is a unique identifier attached to most network adapters (NICs). This identifier is a sequence of 12 hexadecimal digits (0-9,A-F) most often represented like this 00:11:22:aa:bb:cc or 00-11-22-aa-bb-cc.

How do I enable the built-in firewall in Mac OS X?

This FAQ was last modified on: Wednesday, February 10, 2016 09:43am

Mac OS X has a built-in firewall that will block most incoming network connections when enabled. It will not block outbound connections, so you still need to be careful about which applications you run. To enable the firewall:

How do I request a Firewall change?

This FAQ was last modified on: Wednesday, February 10, 2016 09:37am

There are specific rules to be aware of before requesting a firewall change. Please verify the following before submitting a request:

Which ports are blocked at the inbound border?

This FAQ was last modified on: Friday, July 15, 2016 03:31pm

The following is a list of ports that are blocked at the campus inbound firewall.

I am having issues with my wired port on EastNet. How can I get support?

This FAQ was last modified on: Thursday, November 9, 2017 10:48am

First, you should contact your House House Technical Advisor (also referred to as HTA). This is the person who will act as our hands and eyes in the field.

OIT is responsible for network connectivity up to and including the network switch (which is located somewhere in your House, probably in a closet). Any internal wiring issues are not handled by OIT as Greek Houses are privately run. For those, your House will need to find a contractor to come and repair any damaged wires.

How do I install the Cisco AnyConnect Client on Windows 10?

This FAQ was last modified on: Wednesday, October 4, 2017 12:39pm

While the latest version of Cisco's AnyConnect Secure Mobility Client is compatible with Windows 10, the new Edge web browser lacks the plugins required for an automatic web based install. If you have Java installed and are using Chrome, Firefox, or Internet Explorer, you can follow the Windows 7 installation instructions


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