This FAQ was last modified on: Friday, June 9, 2017 02:13pm
This FAQ is intended for customers that are having problems with the Microsoft Office installable applications on a Windows or Mac computer. You may be asked to respond to the questions below by the OIT Technology Support Center.
This FAQ was last modified on: Friday, March 10, 2017 03:15pm
When using the new OneDrive sync client for Mac to sync files from SharePoint document libraries, you get an error message “Sorry we can't add your folder right now. Please try again”. The OneDrive sync client for Windows doesn’t have this issue.
There are space characters in the entire URL address of your SharePoint site.
If the customer does not configure EMFL during this 30-day expiration period, their email aliases will still attempt to delivery to a mailbox that no longer exists. This can lead to confusion because the customer still appears to have an Office 365 mailbox in Passport and IT management tools (like MAGE or BuzzAPI) even though the mailbox no longer exists.