VLab

VLab - Switch from Citrix Workspace to Light Version or vise versa

This FAQ was last modified on: Monday, April 15, 2019 03:22pm

Login and click on the username (Top right hand corner)

Select “Account Settings”

Select “Change Citrix Receiver”

VLab - Green screen issue

This FAQ was last modified on: Monday, February 11, 2019 02:13pm

VLab - Green Screen with VLab

Please use a different browser other than Firefox. 

VLab - You cannot log on at this time - error message

This FAQ was last modified on: Monday, February 11, 2019 01:48pm

VLab – You cannot logon at this time – error message.

2 options:

1. Use a different browser

Or

2. Clear browser cache. 

VLab - How do I configure Citrix Receiver or Workspace (Win & Mac)?

This FAQ was last modified on: Wednesday, February 13, 2019 09:26am

Log into Mycloud.gatech.edu with your GT Credentials. When prompted for second factor authentication select Send Me a Push, Call Me, or Enter a Passcode.

Once you approve the second authentication you will be automatically logged into Mycloud.gatech.edu. Locate your user name in the upper right screen, click your user name and then select Activate.

VLab - How do I configure Citrix Receiver for Mac?

This FAQ was last modified on: Monday, February 26, 2018 11:14am

Mac users tend to receive an "Initialization failed" error message while trying to access Citrix VDI desktop. Avoid this problem by following this guideline.

VLab - What are Active and Disconnected Session Limits?

This FAQ was last modified on: Wednesday, November 29, 2017 03:14pm

In order to provide fair access to all, while allowing students to get their work done, session limits are enforced.  Decisions are made by IT staff in each school to set limits regarding the maximum time you may have an active session, and also the amount of time you can be disconnected from a session, and return to it to complete your work.

VLab - What can I access?

This FAQ was last modified on: Tuesday, November 21, 2017 02:21pm

What you see when accessing VLab is dependent on the courses you take and the department you are associated with.  If you believe you should have access to a specific pool or application, but cannot see it please contact the appropriate support team as provided in VLab Support Contact List.

 

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