VLab

VLab - Adobe Creative Suite login issue

This FAQ was last modified on: Wednesday, November 27, 2019 12:53pm

If you open Adobe software from Library VLab group and you see this login screen.  Then, you will need to open Adobe Creative Suite to login with your credential.  

Close Adobe software

Open Adobe Creative Suite

VLab - how to restart a session

This FAQ was last modified on: Friday, June 14, 2019 08:44am

VLab - Switch from Citrix Workspace to Light Version or vise versa

This FAQ was last modified on: Monday, April 15, 2019 03:22pm

Login and click on the username (Top right hand corner)

Select “Account Settings”

Select “Change Citrix Receiver”

VLab - Green screen issue

This FAQ was last modified on: Monday, February 11, 2019 02:13pm

VLab - Green Screen with VLab

Please use a different browser other than Firefox. 

VLab - You cannot log on at this time

This FAQ was last modified on: Thursday, March 12, 2020 03:50pm

VLab – You cannot logon at this time

3 options:

1. Use a different browser

or

2. Restore settings to their original defaults. 

Chrome - 

A. Select Settings from the drop-down menu

VLab - How do I configure Citrix Receiver or Workspace (Win & Mac)?

This FAQ was last modified on: Wednesday, February 13, 2019 09:26am

Log into Mycloud.gatech.edu with your GT Credentials. When prompted for second factor authentication select Send Me a Push, Call Me, or Enter a Passcode.

Once you approve the second authentication you will be automatically logged into Mycloud.gatech.edu. Locate your user name in the upper right screen, click your user name and then select Activate.

VLab - How do I configure Citrix Receiver for Mac?

This FAQ was last modified on: Monday, February 26, 2018 11:14am

Mac users tend to receive an "Initialization failed" error message while trying to access Citrix VDI desktop. Avoid this problem by following this guideline.

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