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If you open Adobe software from Library VLab group and you see this login screen. Then, you will need to open Adobe Creative Suite to login with your credential.
Close Adobe software
Open Adobe Creative Suite
Login and click on the username (Top right hand corner)
Select “Account Settings”
Select “Change Citrix Receiver”
VLab - Green Screen with VLab
Please use a different browser other than Firefox.
VLab – You cannot logon at this time – error message.
1. Use a different browser
2. Clear browser cache.
Log into Mycloud.gatech.edu with your GT Credentials. When prompted for second factor authentication select Send Me a Push, Call Me, or Enter a Passcode.
Once you approve the second authentication you will be automatically logged into Mycloud.gatech.edu. Locate your user name in the upper right screen, click your user name and then select Activate.
Mac users tend to receive an "Initialization failed" error message while trying to access Citrix VDI desktop. Avoid this problem by following this guideline.
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