How do I configure Citrix Receiver for Mac?

This FAQ was last modified on: Tuesday, September 6, 2016 11:31am

Issue – User is trying to access Citrix VDI desktop using Citrix Receiver for Mac and receives the following error message.

Citrix Initialization failure

Resolution – Using your browser login to https://mycloud.gatech.edu..

Citrix Login

VLab - What are Active and Disconnected Session Limits?

This FAQ was last modified on: Wednesday, September 7, 2016 03:29pm

In order to provide fair access to all, while allowing students to get their work done, session limits are enforced.  Decisions are made by IT staff in each school to set limits regarding the maximum time you may have an active session, and also the amount of time you can be disconnected from a session, and return to it to complete your work.

VLab - What can I access?

This FAQ was last modified on: Wednesday, September 7, 2016 03:30pm

What you see when accessing VLab is dependent on the courses you take and the department you are associated with.  If you believe you should have access to a specific pool or application, but cannot see it please contact the appropriate support team as provided in VLab Support Contact List.


VLab - What are Desktop Pools and Apps?

This FAQ was last modified on: Wednesday, September 7, 2016 03:25pm

Schools will generally publish a pool of desktop machines with software specific to the needs of the courses taught in that school.  The College of Engineering publishes a pool open to all students, offering some of the most used software packages.  In some cases only a specific application is published.  Matlab is one example of a published application.  Some applications are published with shorter session limits to accommodate in class use.

VLab - Why does GT have a Virtual Laboratory (VLab)?

This FAQ was last modified on: Tuesday, February 23, 2016 12:54pm

VLab is short for Virtualized Laboratory, and was begun in 2007 to provide students with access to scientific and engineering software packages whose licensing terms prohibit their installation on personally owned computers. The intent is to provide access to: "any software, on any device, from anywhere and at any time" to the extent possible. Today schools from nearly all of the colleges at Georgia Tech are collaborators in the VLab effort.

VLab - How do I uninstall the Citrix Receiver?

This FAQ was last modified on: Wednesday, February 10, 2016 04:40pm

VLab - How do I know what Receiver version I have?

This FAQ was last modified on: Friday, July 15, 2016 11:09am

The following images show how to find out what Reciever version you have on your device


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