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Open Citrix Receiver and you should be presented with the following prompt to add an account.
Enter your user id (AD\gburdell3) and password in the fields and click logon
Mac users tend to receive an "Initialization failed" error message while trying to access Citrix VDI desktop. Avoid this problem by following this guideline.
At some point, users may wish to uninstall the Citrix Receiver from their PC or Mac.
The following images show how to find out what Reciever version you have on your device
Support contacts for specific Virtual Machine Pools in VLab
Office of Information Technology, Georgia Institute of Technology
Rich Building, 258 Fourth Street, Atlanta, GA 30332-0700